Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us (Andy Reich, Animate Records, Glückauf-Str. 88, Großschirma, [email protected], Phone: 037328129696) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email).
You may use the attached model withdrawal form for this purpose, though this is not mandatory. You may also exercise your right of withdrawal online at https://collapseofart.animate-records.com/withdraw-from-contract/. If you use this online function, we will immediately send you a confirmation of receipt on a durable medium (e.g., via email) containing information regarding the content of the withdrawal notice as well as the date and time of its receipt. You may also fill out and submit the model withdrawal form or another unambiguous statement electronically on our website https://collapseofart.animate-records.com/withdraw-from-contract/. You can find the model withdrawal form at https://shop.animate-records.com/storage/2026/04/Widerufsformular-komprimiert.pdf.
If you exercise this right, we will immediately send you (e.g., via email) a confirmation of receipt of your notice of withdrawal.
To meet the withdrawal deadline, it is sufficient for you to send your notice of withdrawal before the withdrawal period expires.
Consequences of the revocation
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund.
Wir können die Rückzahlung verweigern, bis wir die Waren wieder zurückerhalten haben oder bis Sie den Nachweis erbracht haben, dass Sie die Waren zurückgesandt haben, je nachdem, welches der frühere Zeitpunkt ist. Sie haben die Waren unverzüglich und in jedem Fall spätestens binnen vierzehn Tagen ab dem Tag, an dem Sie uns über den Widerruf dieses Vertrags unterrichten, an uns zurückzusenden oder zu übergeben. Die Frist ist gewahrt, wenn Sie die Waren vor Ablauf der Frist von vierzehn Tagen absenden.
Sie tragen die unmittelbaren Kosten der Rücksendung der Waren.
Sie müssen für einen etwaigen Wertverlust der Waren nur aufkommen, wenn dieser Wertverlust auf einen zur Prüfung der Beschaffenheit, Eigenschaften und Funktionsweise der Waren nicht notwendigen Umgang mit ihnen zurückzuführen ist.
Premature Expiration of the Right of Withdrawal
The right of withdrawal expires prematurely for contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been broken after delivery.
Information on the right of withdrawal for consumers on the delivery of digital content that is not delivered on a physical data carrier (e.g. file download)
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of digital content and services.
The right of withdrawal expires prematurely if you have
- have consented to the performance of the contract being commenced before the expiry of the cancellation period, and
- you have given your express consent and confirmed that you lose your right of withdrawal when I begin to perform the contract.
I would like to point out that the contract is only concluded with the aforementioned consent and confirmation.
What is Digital Content?
Digital content is data that is created and made available in digital form. This includes the graphic files available for purchase in this shop. The law includes such data that is made available by download.
What are digital services?
Digital services enable the handling of data. With digital services, data can be created, processed or stored in digital form.
Text created and continuously updated by janolaw AG (possibly supplements and translation by Andy Reich). Janolaw AG guarantees the legal certainty of this text and is liable in case of warnings. Further information can be found at: janolaw AG.
Last updated: June 3, 2026